Hotel Monterey Grasmere Osaka offers rooms with British-style interiors, air conditioning, and heating. Each room includes an en suite bathroom with a bathtub, shower, electronic bidet, and complimentary toiletries. Select rooms on the 30th and 31st floors feature city views. Amenities include a fridge, air purifier/humidifier, flat-screen TV, and electric kettle. Family rooms provide 2 adjacent triple rooms with separate beds.
Dining & Night Views
The hotel houses 4 dining options, including French restaurant Escale with panoramic night views of Osaka. Two Japanese specialty restaurants and a tea lounge are also available. Guests can purchase beverages from onsite vending machines.
Convenient Airport Access
Direct shuttles run to Kansai International Airport (50 minutes) and Itami Airport (35 minutes). The bus stop is in the adjoining building. The hotel is in Namba, Osaka's entertainment and shopping district, near Dotonbori (0.5 km) and Shinsaibashi shopping (1 km).
Onsite Amenities
Facilities include free Wi-Fi, an art museum, and meeting spaces. Guests can rent DVD players or computers at the 24-hour front desk. Massage services are available on request. Public parking costs JPY 1500 per day.
Guest Services
The hotel provides dry cleaning, luggage storage, and tour assistance. Safety features include smoke detectors and window guards. Wedding services are available. Deposits are charged at check-in or check-out.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I was delighted with the hotel's convenient location near Namba station, providing easy access to the lively Dotonbori district. The rooms, starting from the 24th floor, offered stunning views of Namba but lacked a bit of character due to their age. The size of the rooms was impressively spacious by Japanese standards, featuring two toilets and a walk-in closet.
Rooms
8.0
The rooms were very large and had beautiful views of Namba.
Service
7.0
The service was extremely friendly, especially during our late check-in after a tiring journey from the US. However, the staff's English could be improved for better communication.
Location
9.0
The hotel's location near Namba station was terrific, offering easy access to popular spots like Dotonbori and Kuromon Market. The nearby department store and food market added to the convenience.
Dining
8.0
The dining experience was wonderful with a variety of Japanese and Western dishes. The convenient location made dining a pleasurable experience.
Facilities
9.0
The hotel had a range of facilities like dry cleaning, housekeeping, and laundry services to ensure a comfortable stay.
convenient location
lacks character
Richard
United Kingdom,
January
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The room, although spacious and clean with a scenic view, lacked character and had some maintenance issues like a musky smell and dust accumulation. The service was a hit-or-miss experience, with some staff being super kind but others not being too helpful. The location was excellent, close to amenities and a train station, ideal for exploring the area. The dining was a highlight with excellent breakfast options but a minor issue of limited choices towards the end of service.
Rooms
7.0
The room was spacious and clean with a scenic view, but there were some maintenance issues like a musky smell and dust accumulation.
Service
6.0
The service was a mix of experiences, with some staff being super kind but others not as helpful.
Location
9.0
The hotel's location was excellent, close to amenities and a train station, making it ideal for exploring the area.
Dining
8.0
The dining experience was a highlight with excellent breakfast options but limited choices towards the end of service.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Lauren
United Kingdom,
November
2023
9.0/10
I loved my stay at this hotel! The rooms were spacious and cozy, and I even got an upgrade to a room with a double bed and an extra bed on my second visit. The service was top-notch, with the room being cleaned meticulously. While some staff found it challenging to communicate with foreigners, overall, the service was good. The location couldn't have been more perfect for a tourist like me, being centrally located with easy access to shopping, transportation, and delicious food. The dining experience wasn't the best due to limited breakfast options, but the local meat served was tasty. The facilities were great, providing everything I needed during my stay.
Rooms
9.0
My room was near Numba station and was not too small. The upgrade on my second stay with a double bed and an extra bed was a pleasant surprise.
Service
8.0
The hotel staff cleaned our room exceptionally well, although some faced challenges when interacting with foreigners.
Location
10.0
The hotel's location is outstanding, close to all the essential places a tourist needs to visit, with easy access to airports, metro, and railway stations.
Dining
7.0
Facilities
9.0
The hotel facilities were modern and convenient, enhancing my overall experience.
Ken
United States,
September
2023
9.0/10
Staying at this hotel was an incredible experience! The rooms were cozy, but a bit small for a triple room. The service was exceptional, with INADA San going above and beyond to assist us. The location was superb, directly connected to transportation hubs and major attractions. The dining options were diverse and delicious, offering a wide range of international menus.
Rooms
8.0
The rooms were very comfortable but slightly small.
Service
9.0
The service was very helpful and accommodating, especially INADA San.
Location
10.0
The location was great, directly connected to MRT and bus station, walking distance to dotonbori and shinsaibashi.
Dining
9.0
The dining experience was superb, with tons of international menus offered.
Facilities
9.0
The facilities were excellent.
Ian
United Kingdom,
August
2023
7.4/10
The hotel is ideally located within short walking distance to key transportation hubs and popular shopping areas. While the rooms were a bit small for a quad setup and lacked views, they could definitely use more thorough cleaning. The service was top-notch with helpful and friendly staff, although a health issue arose after the breakfast buffet. The dining options were varied, but timing could affect the availability. The facilities were satisfactory overall.
Rooms
6.0
The quad room was a bit tight on space and lacked views, needing more cleanliness.
Service
7.0
The staff was very helpful and nice, offering immediate support, but an issue occurred after the breakfast buffet.
Location
9.0
The hotel's location is excellent, just steps away from key transportation points and popular shopping districts.
Dining
8.0
The dining experience offered a good variety of Western and Japanese dishes, but timing could impact options.
Facilities
7.0
The facilities provided were satisfactory for our needs.
Caroline
United States,
August
2023
6.6/10
Staying at this hotel was a mixed experience. The rooms had an unpleasant odor from the heater, but being on the 29th floor provided an amazing view. The room itself was grand with beautiful chandeliers, though slightly above average. The service was a letdown with unfriendly and rude staff, leaving drainage components behind in the room. The location was strategic, offering easy access to the subway, although a bit distant from the metro station. The dining options were decent but lacked variety for vegetarians. Overall, a stay with ups and downs.
Rooms
7.0
The room had a very unpleasant odor from the heater but being on the 29th floor offered an amazing view. It was grand and included chandeliers.
Service
5.0
The service was disappointing with unfriendly staff who were always angry, rude, and did not smile. Some drainage components were left behind in the room.
Location
8.0
The hotel's location was strategic, providing easy access to the subway and within walking distance to Shinsaibashi & Dotombori. However, it was a little distant from the metro station.
Dining
6.0
The dining was decent but had very limited choices for vegetarians. The price was on the expensive side compared to outside options.
Facilities
5.0
Rob
United States,
August
2023
7.8/10
The hotel offers spacious rooms with many amenities and a typical Japanese bathroom experience. While the rooms show some signs of age, they are larger than expected. The location is excellent, right by the Namba train and subway stations, making it convenient for shopping and sightseeing. The service is very helpful and polite, ensuring a pleasant stay. However, the dining options were limited at times, and the breakfast could be more varied.
Rooms
7.0
The rooms, although a bit 'tired,' are bigger than you'd anticipate and provide many amenities, including a good Wi-Fi connection and a fridge. The bed was queen-sized with a firm mattress and lumpy pillows, but overall, the room was comfortable.
Service
9.0
The staff was very helpful and demonstrated a great attitude, making my stay enjoyable. They were always ready to assist with directions and any needs I had.
Location
9.0
The hotel's location is excellent, located right by the Namba train and subway stations, providing easy access to shopping areas and the airport. It was very convenient for exploring the city.
Dining
6.0
The dining experience was satisfactory, although the breakfast options could be more varied. The menu remained unchanged during my stay, so it felt a bit repetitive.
Facilities
The hotel offers the basic facilities you would expect, ensuring a comfortable stay. However, some areas may benefit from updates or improvements.
Walter
United Kingdom,
July
2023
7.6/10
The hotel offers spacious and very clean rooms, with comfy and modern amenities, though the appearance may be understated. The location is excellent, with easy access to major tourist spots, but the dining options could be improved.
Rooms
9.0
The rooms were spacious, modern, and impeccably clean, providing a very comfortable stay.
Service
6.0
There were some issues with communication and friendliness, as the staff didn't speak English well and were sometimes unfriendly.
Location
8.0
The hotel is situated in a prime location, offering easy access to key attractions and transportation hubs.
Dining
7.0
The dining options were decent but limited, especially for vegetarians, with room for improvement.
Facilities
8.0
The hotel facilities were satisfying, though no specific details were provided.
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